Shipping policy

DOMESTIC SHIPPING POLICY

1. Shipment Processing Time. All orders are processed within 2-5 business days . If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Items that are on back order will be shipped out as soon as they become available.

2. Shipping Rates & Delivery Estimates. For online orders, shipping charges for your order will be calculated and displayed in USD at checkout. Estimated delivery dates will be provided once your emailed tracking number has been activated.

3. Shipment Confirmation and Order Tracking. You will receive a purchase confirmation email once your order has been placed and another email containing your tracking number(s) if available once the order has shipped.

4. Signature Requirement. Small parcel orders do not require signature upon delivery. If you would like this option added to your order please make note of it in the comments upon checkout. If this option is requested, please note that an individual must be present at time of delivery to provide the required signature.

5. Customs, Duties, and Taxes. VIS Market place is not responsible for any customs clearance charges, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (e.g., taxes, tariffs, VAT).

INTERNATIONAL SHIPPING

We do not provide estimates of any duty, VAT, taxes, or clearance charges that may be applicable outside of the U.S. as these are specific to each destination country. Buyer is solely responsible for understanding and complying with the import requirements of the destination country.